Frequently Asked Questions
Everything you need to know about shopping with Face to Face Games
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders over $100 qualify for free standard shipping within the continental United States and Canada.
How do I return or exchange an item?
If you are not satisfied with your purchase, you can return or exchange unworn items with tags attached within 30 days of delivery. Please visit our Returns Portal to start the process.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim, regular, and oversized styles.
Are your materials sustainably sourced?
At Face to Face Games, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner with fair-trade certified factories.